Shipping policy

Orders from GB are typically processed within 1–3 business days, excluding weekends and holidays.

Once your order has shipped, you will receive tracking information by email or text when available. Shipping times shown at checkout are estimates and may vary depending on the carrier.

Please make sure your shipping address is correct before placing your order. GB cannot guarantee that address changes can be made after an order has been submitted.

Once a package has been transferred to the shipping carrier, GB is not responsible for carrier delays.

If your tracking shows that your package has been delivered but you cannot locate it, please contact the shipping carrier first. GB is happy to assist when possible, but we are not responsible for packages that are lost or stolen after being marked as delivered.

If your order arrives damaged or you receive an incorrect item, please contact GB within 3 days of delivery.

Local pickup is available at our Duncan, Oklahoma location. You will receive a notification when your order is ready for pickup. Please wait until you receive your pickup notification before arriving.